Shipping and Delivery

For orders within The Netherlands: Instabox, all orders placed before 11.00 am (weekdays) will be sent and delivered the same day. Deliveries are done in the evening. For orders within the EU: UPS Standard and DHL...

Yes, we do! We offer express delivery with UPS. UPS Express (for orders within the EU) and UPS Express Saver for orders outside the EU.  Delivery times for Belgium & Germany 1 to 2 days / Rest of Europe 2 to 4 days / overseas 2 to 5 days...

Shipping Costs We strive to deliver your order on time and in discrete packaging. We work with fixed rates, meaning that the weight, size, or amount of boxes won't change the shipping costs. The shipping price depends on the destination...

We are a Dutch company trading in goods that are legal in the Netherlands. Law varies from one country to another. Whether importing/receiving something is legal in your own country of residence depends on your countries' laws and customs regulations...

Yes, you do. Once your order has been processed in our warehouse, you will receive an email with the tracking number.  That tracking number will only display information once it gets the first scan at the Instabox, UPS, or DHL depo. If you click...

Unfortunately, we cannot ship to PO Boxes, Pack Stations or Postfiliale.

From time to time, we offer FREE Standard Shipping to our customers in the European Union (subject to minimum cart values). Where available, simply select FREE SHIPPING during checkout (no coupon required). Your parcel will be sent via standard shipping...

We can arrange that your parcel leaves our warehouse on a specific date. To request a delayed shipment, please add a comment to your order before making payment, or contact us with your request. We cannot arrange delivery on a specific date (this depends...