General FAQ

How to get in touch with the Customer Service Team?

There are a few ways to get in touch with the team at Mister B. Customer Service for online purchases Mister B Wholesale & Internet offers safe and secure online shopping for customers all around the globe through our webshop MisterB...

I don't speak English, can you still help me?

We have an international team here to support you, with native speakers in English and Dutch. For clients writing in other languages, we use Google Translate and we will do our very best so we can understand each other.

I have a question about a specific product.

On every product page we have a questions section. If you do not see an answer for your question, simply click the "ask a question" button and submit your question directly from the product page. Tick the box if you wish to receive the answer...

I have a question about my order or delivery.

If you placed an order using your Customer account: Log in to your customer account and submit a new Support Ticket with your query, OR Reply to the Order Confirmation email that we sent to you, be sure to add your query, OR...